Privacy Policy
Shoreline Phone Gear ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our online platform and services related to custom phone case design, wireless chargers, screen protectors, Bluetooth accessories, and mobile skin printing.
Information We Collect
We collect information necessary to provide and improve our services, including:
- Personal data you provide directly, such as name, address, phone number, and payment information.
- Order details and preferences for customized products.
- Technical data collected automatically through website usage, including IP address and browsing behavior.
How We Use Your Information
Your information is used to:
- Process orders and deliver products accurately.
- Communicate regarding your purchases, inquiries, and support requests.
- Improve and personalise our services and website experience.
- Comply with legal obligations and respond to lawful requests.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes stated in this policy, including for legal, accounting, or reporting requirements.
Your Rights Under GDPR and Australian Privacy Laws
You have the right to:
- Access your personal data held by us.
- Request correction or deletion of inaccurate or incomplete data.
- Object to or restrict the processing of your personal data.
- Withdraw consent where applicable without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us at our physical address below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties who assist in operating our services, such as shipping providers and payment processors, only as necessary and under confidentiality obligations.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience and analyse site traffic. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our platform with an updated effective date.
Contact Us
For privacy-related inquiries or to exercise your rights, please contact Shoreline Phone Gear at:
Shoreline Phone Gear18 Daintree Street, Suite 4B
Brisbane, Queensland 4000
Australia